There are a number of things that can go wrong when using HSI, many of them related to the configuration of HSI, HPSS, or system parameters.

This section is broken into subsections that deal with commonly encountered problems.

If you are unable to resolve the problem yourself, then you should contact your HPSS administrator or local help desk.   Sites that have support contracts with Gleicher Enterprises have a local site representative that can contact us for help with problems that they are unable to resolve.